Support
Questions, ideas or something not working? Write to us and we reply as soon as we can, usually within a day or two.
Email us · hello@everyreceipt.appCommon questions
How do I add a receipt?
Tap the round scan button in the middle of the tab bar. Then:
Take a photo with the shutter button; each photo becomes one receipt.
Photos lets you pick up to 50 receipt photos from your library at once.
Files / PDF opens an emailed receipt or a PDF.
Long joins several photos of one long receipt into a single receipt.
Manual lets you type a receipt in without a photo.
Reading takes a few seconds and carries on in the background, so you can keep scanning. When everything is read, a short summary shows what was added.
What does the app read from a receipt?
The store name, address and phone, the date and time, every item with its quantity and price, discounts, tax, tip, the total, how you paid and the currency. Receipts in English and Chinese are read, and the original item names are kept as printed.
How many receipts can I read?
Free: 10 receipts a month. Plus: 300 a month. Pro: 1,000 a month.
Reads start again on the 1st of each month and do not carry over. Typing a receipt in yourself never uses a read. If you run out, new receipts are saved and wait until the 1st, or until you upgrade.
Something was read wrong. How do I fix it?
Open the receipt. Anything the app was unsure about is listed at the top with likely answers you can tap. You can also tap any line, the date or the total to edit it, or tap Read again.
The app remembers the category you choose for each store, so the next receipt from that store is sorted the way you like.
Are my receipts private?
Yes. Your receipts and photos are kept on your phone, not on our servers, and there is no account. To read a receipt, its photo is sent once over an encrypted connection and is not kept, and it is never used to train AI. See the privacy policy for the details.
How do I back up or move to a new phone?
Backups are part of Plus and Pro. In Settings, open Backup and restore, tap Export everything, then choose Save to Files and a folder such as iCloud Drive.
On the new phone, install Every Receipt, open Backup and restore, tap Restore and choose that file. Merge adds what is missing; Replace swaps everything for the backup.
Can I use other languages and currencies?
The app is in English, Traditional Chinese and Simplified Chinese, and follows your iPhone's language unless you choose one in Settings. Receipts in any currency are kept as printed and converted to your home currency at the rate of the day you paid.
How do I make a report?
Open Insights and tap Export report, or open a folder. Choose the dates, categories and what to include, then pick PDF, Excel or CSV. You can share it, save it to Files or send it by email.
How do I cancel a subscription or ask for a refund?
Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions. Cancel any time; your plan stays until the end of the period you paid for. For a refund, visit reportaproblem.apple.com.